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PRIVACY NOTICE

This is a courtesy translation. In case of discrepancy, the Spanish version prevails.

Instituto San Gerardo, Instituto San Gerardo S.A. de C.V., with its address at Ave. Santa Bárbara 700, General Escobedo, Nuevo León, Mexico, as the party responsible for collecting your personal data, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its regulations and other applicable provisions, hereby makes known the following:

Personal Data

The personal data that Instituto San Gerardo processes are:

Identification and contact data:

  • Full name,
  • Home address,
  • Landline and mobile telephone number,
  • Email address,
  • Image or photograph,
  • Handwritten signature,

There are options within our website through which we may obtain personal data of a third person (for example, a website may allow you to send information about our products and services to a friend, in which case we will require that person’s name and email address). For this purpose, you must have the consent of that person; therefore, if you send us such information, we will understand that you have previously obtained authorization from the data subject to share it with us.

Personal data of minors

In general terms, our website and the services we offer are not intended for minors. However, if personal data of minors is obtained, used or stored, this will be done with the consent of their parents or guardians. When a minor identifies himself or herself as such, we include instructions to obtain the consent of their parents or guardians before the minor provides us with any personal data.

If you are the parent or guardian of a minor who has provided personal data without your consent, you may request the exercise of any of the ARCO rights by sending an email to teresa.gonzalez@isg.edu.mx.

Purposes of the processing of personal data

Instituto San Gerardo will process your data for the following purposes:

Primary:

  • To establish and verify the identity of users.
  • To verify the identity of those who visit our facilities.
  • To maintain the security and integrity of our systems, our facilities and our personnel.
  • To open, maintain, administer and follow up on the accounts you hold with us.
  • To provide services and assistance.
  • To respond to your questions, requests for information, comments or suggestions.
  • To provide you with information about employment opportunities, to administer the recruitment process, and to consider you for a vacancy or send you vacancies that may interest you.

Secondary:

  • To send you updates about products or services of interest to you, notices of promotions, offers and other information from Instituto San Gerardo and its affiliates.
  • To carry out the raffles, drawings, contests and promotions in which you decide to participate and, where applicable, to publish the results and deliver the corresponding prizes.
  • To understand your needs and how we can improve our products and services. To improve our website taking your preferences into account.

On occasion, Instituto San Gerardo obtains certain data from publicly accessible sources in order to contact you and provide you with information about our products and services. In such cases, you may at any time choose to stop receiving our information by sending an email to: teresa.gonzalez@isg.edu.mx, requesting that we stop processing your personal data.

Transfers of personal data

Your personal data will be transferred only in the cases described in the Law, such as: compliance with legal provisions, requirements of authorities, or transfers between our affiliated companies or subsidiaries.

In the particular case of job candidates and employees, their data will be transferred in the cases in which they themselves so request, in order to provide professional references to third parties or to send their résumés to companies interested in them.

Rights of the data subject regarding personal data

You have the right to access your personal data and to know the details of its processing; to rectify it if it is inaccurate or incomplete; to cancel it when you consider that it is no longer necessary for the purposes that justified its collection; and to oppose its processing for a legitimate cause (“ARCO” Rights). Likewise, you may limit the use and disclosure of your data or revoke the consent you have given for its processing.

The mechanism implemented for the exercise of these rights is the submission of the respective request to the email address

teresa.gonzalez@isg.edu.mx. Your request must contain:

  • The name of the data subject and an address or other means to communicate the response to the request;
  • The documents that prove the identity or, where applicable, the legal representation of the data subject;
  • A clear and precise description of the personal data with respect to which you seek to exercise any of the aforementioned rights; and any other element or document that facilitates the location of the personal data.
  • In the case of requests for rectification, the data subject must indicate, in addition to the foregoing, the modifications to be made and provide the documentation that supports the request.

Instituto San Gerardo will notify you, within a maximum period of twenty business days from the date on which the complete request for access, rectification, cancellation or opposition was received, of the determination reached, so that, if the request is granted, it is carried out within the fifteen business days following the date on which the response is communicated. The aforementioned periods may be extended only once for an equal period, provided that the circumstances of the case so justify.

You may stop receiving promotional messages by any means, such as email, landline or mobile telephone, and postal mail, by sending us an email to teresa.gonzalez@isg.edu.mx.

Alternatively, if you wish, you may register with the Public Registry to Avoid Advertising (Registro Público para Evitar Publicidad) of the Federal Consumer Protection Agency (Procuraduría Federal del Consumidor) at the following link:

https://repep.profeco.gob.mx/

Cookies or web beacons

Our website automatically collects certain non-personal information about the use of our site, which is stored on our servers for exclusively internal purposes, such as facilitating your visit to our site, improving your online experience, or for access statistics.

For the aforementioned purposes, we may also use “cookies”, web beacons and other technologies. “Cookies” are text files that are automatically downloaded and stored on the hard drive of the user’s computer when browsing a specific web page; they allow the web server to remember certain data about that user, including their preferences for displaying the pages on that server, name and password. Web beacons are images embedded in a web page or email, which may be used to monitor the behavior of a visitor, to store information about the user’s IP address, the duration of the interaction time on that page and the type of browser used, among other things.

“Cookies” and web beacons allow us to tailor a web page or advertisement to your interests and preferences. In most Internet browsers you can delete “cookies” from your computer’s hard drive, block them, or receive a warning before a “cookie” is installed. Please consult your browser’s instructions or help screen to learn more about how these technologies work and how to disable them.

Security measures

Instituto San Gerardo has established and maintains administrative, technical and physical security measures that allow it to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access or processing, in accordance with applicable law.

Changes to the privacy notice

In the event of modifications to this Privacy Notice, such modifications will be made available to the public through the following means: (i) visible notices in our establishments or customer service centers; (ii) leaflets or brochures available in our establishments or customer service centers; (iii) on our website [privacy notice section]; (iv) or we will send them to the last email address you provided to us.

Use of social network “plug-ins”

Plug-ins (“plug-ins”) of the social networks facebook.com and Twitter may be added to our web pages. The associated services are provided by the companies Facebook Inc. and Twitter Inc., respectively (“Providers”).

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). For an overview of the Facebook plug-ins and their appearance, go to:

https://developers.facebook.com/docs/plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. For an overview of the Twitter options and their appearance, go to:

https://dev.twitter.com/web/tweet-button

To increase data protection when you visit our web pages, these plug-ins are implemented as “2-click buttons”. This form of integration ensures that, when you access a page within our website that contains such plug-ins, you are not automatically connected to the Providers’ servers. Only if you activate the plug-ins, thereby granting permission for data transmission, will the browser create a direct link to the Providers’ servers. The content of the various plug-ins is transmitted by the Provider in question directly to the browser and then appears on the screen.

The plug-in tells the Provider which of our web pages you have accessed. If, while viewing our website, you are logged in to your Facebook or Twitter user account, the Provider is able to associate your interest, that is, the information you are accessing, with your user account. When you use any of the plug-in functions (for example, by clicking the “Like” button or leaving a comment), this information is also transmitted by the browser directly to the Provider to be recorded.

For more information on this and on the use of data by Facebook or Twitter, as well as on the rights and options available to protect your privacy in these circumstances, please refer to the Providers’ data protection / privacy notices:

Data protection / privacy notice issued by Facebook: http://www.facebook.com/policy.php

Data protection / privacy notice issued by Twitter: https://twitter.com/privacy

To prevent Facebook or Twitter from linking your visit to our website to your user account with these Providers, you will have to log out of the corresponding user account before accessing our web pages.